Shipping Policy
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Introduction
At Noela Shots, we deliver high-quality photography accessories, cameras, and lenses to customers around the globe. This Shipping Policy explains our delivery process, timelines, and conditions for all orders placed on our website.
Delivery Locations
We offer worldwide shipping. Some remote areas may have limited delivery services or extended delivery times. If we are unable to deliver to your location, our team will contact you directly.
Shipping Method
All orders are shipped via trusted courier partners and are eligible for cash on delivery (COD). No advance or online payments are required at the time of ordering.
Processing Time
Orders are typically processed within 1–3 business days.
Orders placed on weekends or holidays will be processed on the next business day.
Estimated Delivery Time
Delivery time varies depending on your location:
Within major cities: 5–7 business days
Remote or international locations: 8–15 business days
Delays may occur due to customs, weather conditions, or logistical issues beyond our control.
Shipping Charges
Shipping costs (if any) will be calculated at checkout and displayed before you confirm your order. Some regions may qualify for free shipping during promotions or based on order value.
Order Confirmation and Tracking
Once your order is confirmed and dispatched, you will receive an email or SMS with tracking details and estimated delivery time.
Failed Deliveries
If no one is available to accept the COD delivery, the courier may attempt redelivery or return the package. Please ensure someone is available at the delivery address. Repeated failed delivery attempts may result in order cancellation.
Customs and Duties
For international orders, customs fees, import duties, or local taxes (if applicable) are the responsibility of the customer and must be paid at the time of delivery.
Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us immediately at [email protected] with your order number and supporting details. We will assist you in resolving the issue.
Contact Us
For shipping inquiries or support, please email us at [email protected].